INTEGRATION

Systems integration

We integrate CRM, ERP, forms and databases to synchronize information on customers, orders and documents. It is for companies that enter the same information more than once or whose systems are not connected; the project defines which data is exchanged, how it is validated and how errors are handled.

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THE PROBLEM IT SOLVES

Sometimes the information exists, but it is spread across the sales system, the administrative system, portals, spreadsheets and other applications. The team ends up copying and pasting data to keep everything up to date.

WHAT THE SERVICE INCLUDES

We connect two or more systems to exchange information.
We remove copy-and-paste steps where possible.
We synchronize data on customers, orders, documents or statuses.
We handle errors to avoid duplicates or incomplete information.

Examples of implemented solutions

Customer data between systems
Development of a connection to send and receive customer information between enterprise applications.
Automatic shipping labels
Integration to generate shipping labels directly from the process, without manually logging in to an external portal.
Connected applications
Integration of forms, internal applications, automations, database and dashboards to share the same information.

Note: The results shown correspond to specific cases and are not a guarantee of future performance. Each project depends on the process, volume, data quality and systems involved.

What we use and how we measure results

TOOLS: Connections between systems, databases and automation when an application cannot connect directly.
RESULTS WE MEASURE: Duplicate records, synchronization errors, update time and number of manual steps removed.
WHEN IT IS A GOOD FIT: The same information is entered more than once or your systems are not connected to each other.

Frequently asked questions about the service

Which systems can we integrate?
Sales systems (CRM), administrative systems (ERP), portals, spreadsheets, forms, internal applications, databases and dashboards. When an application cannot connect directly, we use automation to complete the exchange.
What determines the cost?
The scope, which is documented in the proposal. Third-party usage (cloud, AI APIs, WhatsApp Business, SMS, email and SaaS licenses) is quoted separately.
See starting prices by package
What do you need to provide?
An explanation of how the process works today, which tools and systems are involved and what result you need to achieve. We start with a discovery meeting and an analysis of the current process.
See how we work
What do we deliver?
Before building, we make clear what we will do, how it will work and what result we expect. Implementation includes testing, validation, go-live and documentation.
How is the solution maintained?
We measure the results and adjust the solution so it keeps generating value. The support and continuous improvement service covers monitoring, error handling, adjustments and change control.
See support and continuous improvement